Privacy Policy

Dr. Mom Herboveda Private Limited ("we/us/our") operates the website www.drmomherboveda.com ("Website") and endeavours to protect your privacy. That is why we insist on the highest standards of secure transactions.

The aim of this Privacy Policy is to ensure that you understand what Personal Information we collect about you, the reasons for collection and use, and the entities we share it with.

This Privacy Policy explains how the Website collects personal and non-personal information, and uses, discloses, and protects such information. Personal Information shall include, but not be limited to, your name, address, telephone number, date of birth, gender, e-mail address, etc.

You may be required to provide Personal Information during:

• Creating a User ID or account on the Website
• Providing financial information while making an online purchase
• Participating in any online survey, contest, or review
• Communicating with our customer service by phone, email, or otherwise

We collect only such Personal Information which we believe to be relevant and necessary for the following purposes:

• To better understand your needs and provide personalized service
• To deal with enquiries, complaints, and customer service activities
• To notify you of updated information and activities that may interest you
• To handle orders, deliver products, and provide promotional offers
• To communicate with you through phone, email, or mobile app
• For marketing and market research/industry analytics purposes
• To carry out legitimate business purposes
• To respond to judicial process and provide information to law enforcement agencies as permitted by law
• To support your relationship with the Website
• To prevent fraud and unlawful use of the Website

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of your Personal Information that is under our control. Whenever you change or access your account information, we offer the use of a secure server.

Once your Personal Information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.

You agree that the Website can automatically register information about your computer in connection to the internet, which is not linked to your Personal Information ("Session Data"). This Session Data will consist of information about your:

• IP address
• Operating system
• Type of browser software (Chrome, Firefox, Safari, etc.)
• Activities conducted by you while on the Website

This anonymous information is collected through the use of a pixel tag, which is an industry standard technology used by most major websites. It is not linked to your Personal Information.

A cookie is a small piece of data that is sent to your web browser from a web server and is eventually stored on your computer. This anonymous information is maintained distinctly and is not linked to your Personal Information.

You may choose to decline or disable cookies; however, this may significantly impact your experience of using the Website and may make parts of it non-functional or inaccessible.

As a user of the Website, you will occasionally receive updates about our products, services, and promotional offers via the email address registered with us.

However, you may choose, at any time, to stop receiving these types of emails by clicking the "Unsubscribe" button in any promotional email you receive from us.

The Website may contain links to other websites ("Linked Sites") that are operated by third parties and are not controlled by, or affiliated with, Dr. Mom Herboveda, unless expressly specified on the Website.

We are not responsible for any form of transmission received by you from any Linked Site. Accordingly, we do not make any representations concerning the privacy practices, policies, or terms of use of such Linked Sites, nor do we control or guarantee the accuracy, integrity, or quality of their content.

In addition to the circumstances described above, we may disclose your Personal Information in the following cases:

• If required to do so by law, court order, or as requested by a government or law enforcement agency/authority.
• In the good faith belief that disclosure is necessary to protect our rights or properties, or those of our affiliates, associates, employees, directors, or officers.
• To our advisors such as lawyers, chartered accountants, and financial advisors in connection with business transactions.
• To third parties that provide services to us or act on our behalf in connection with the operation of our business.
• When we have reason to believe that disclosing Personal Information is necessary to identify, contact, or bring legal action against someone causing interference with our rights or properties.
• As part of corporate reorganization such as merger, acquisition, or transfer.

In accordance with the Information Technology Act, 2000 and rules made thereunder, Dr. Mom Herboveda has appointed a Grievance Officer to address any complaints or concerns arising from the access or usage of the Website.

In case of any complaints, you may contact us at:

We reserve the right to change or update this Privacy Policy at any time. Such changes shall be effective immediately upon posting on the Website.

Your continued use of the Website after any changes are posted will constitute your acceptance of the updated Privacy Policy.